Overview
Our company does not offer refunds or returns. Once payment is made, the purchased items cannot be changed. Please confirm the purchase details before placing and making payment. Once payment is received, we cannot provide a full refund or exchange. We regret that we cannot accept any requests for refunds or order cancellations for any reason.
Exchange
我們僅更換有瑕疵或損壞的物品，每件貨品只可更換一次。 如果您需要更換相同的商品，請發送電子郵件至 [email protected] 並將您的商品發送至：新界荃灣德士古道142號隆盛工廠大廈14樓14A116。
Gift
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the return value. The gift certificate will be mailed to you upon receipt of the returned item.
If the item was not marked as a gift at the time of purchase, or the gifter shipped the order to themselves to give to you later, we will refund the item to the gifter and they will be informed of your return.
Shipping Returns
To return a product, you should mail the product to: Room 804, 8/F, Metro Loft, 38 Kwai Hei Street, Kwai Chung, NT
To return a product, you should mail the product to: Room 804, 8/F, Metro Loft, 38 Kwai Hei Street, Kwai Chung, NT
Depending on where you live, the time it may take for your replacement product to reach you may vary.
If you are returning a more expensive item, you may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.
Need Helps?
For questions about refunds and returns, please contact us